Nintherom is built to empower learners with AI-driven personalization. But personalization means trust—and trust requires strong security. When accounts are compromised, the risk isn’t just unauthorized access; it’s exposure of your learning data and preferences.
Google’s Risk Information Sharing and Coordination (RISC) protocol alerts us when your Google account might be compromised. These signals are high-confidence and help us act before damage occurs. What happens when we receive a RISC alert?
- We immediately disable Google Sign-In for your Nintherom account.
- We block recovery via your linked email (since it may be compromised).
We know onboarding should be simple, so we don’t burden you with backup contacts upfront. Instead, we prioritize instant protection:
- Your account is locked to prevent misuse.
- Data is retained for a defined period (usually 2 months) for recovery.
If you’re locked out:
- Reach out to us at [email protected]
- Submit a detailed request and support your case with:
- Government-issued ID.
- Any supporting documents (e.g., prior payment receipts).
- Our team manually verifies and restores your account.
This process ensures only the rightful owner regains access—no shortcuts for attackers.
Education is personal. Protecting your learning journey is our top priority. By combining Google’s security signals with our manual verification process, we keep Nintherom safe and accessible for everyone.